The Future of Dispute Resolution

What is ODR?

Online Dispute Resolution, or ODR, is the use of the best information and communications technology, to help parties find resolution to their disputes. This involves video-conferencing and guided text-to-text exchanges, enhancing the traditional face-to-face meetings. The benefits of ODR are huge, as it enables parties to be more honest and to process information

by providing communications on their time.

Overseen at all times by skilled mediators, ODR facilitates secure and confidential online conversations, joint and individual, and allows for easy upload and real time review of pertinent documents. The process reduces cost for the client while educating them about the choices they’re making while avoiding threats or insults. ODR tracks all issues in mediation from start

to finish, culminating in a binding settlement agreement electronically signed by the parties.

ODR saves mediator time for issues that most need it. All postings are uninterrupted which means your party can do the research and reflection they need to be at their best.

The time is NOW. The courts are closed and your clients still need mediation.

ODR Professionals are here and ready to get your disputes settled.

Have questions?

We're here to help. To learn more about ODR Professionals and the benefits of ODR, call or email us.

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Mediation your way

Technology-Assisted Negotiation

ODR Professionals offers a new, better, way to conduct mediations; your way. Using a hybrid of video-conferencing and text-based communication, ODR Professionals give parties in a dispute time and space to make the right decisions. The mediator remains involved every step of the way. Our online platform maintains all the effectiveness of face-to-face mediation while adding the efficiency of the online environment. ODR Professionals will help you improve outcomes, boost efficiency, and reduce costs. This is the future of mediation.

How It Works

Once you choose ODR Professionals for your mediation, we go right to work. First, we connect with each party by video-conference to learn about the case and make sure all parties are comfortable with the technology and online format we employ. With input from the parties, the mediator next designs the online process that works best for the case and commences the mediation. The parties can then submit their thoughts, proposals and counter-proposals and upload relevant documents on their own time and from the comfort of their home or office. The mediator moderates the entire secure and confidential process just as in a face-to-face setting and is readily available to help. Finally, when the parties have reached agreement, the mediator will prepare appropriate documentation, give the parties the ability to comment and revise, and obtain e-signatures to resolve the dispute.

Getting Started

To initiate a mediation or to learn more about how we can help, please get in touch with us. ODR Professionals is available at all times by email, phone or text and will get back to you in 24 hours or less. Let us help you figure out the best way to put disputes behind you and get back to your business...and your life!